![]() Try to test other hardware in the system. (For example, if another working hard drive is available, then use it instead.Test the processor, using the Intel® Processor Diagnostic Tool which can be downloaded here. For more information about the tool, see The Intel® Processor Diagnostic Tool.I'm not sure if that's the failure, but I'd wager it has something to do with it as seemingly most tools released for Surface do OS checks before they install (even the driver packages do). Test DRAM: Try Windows 10 app called Windows Memory Diagnostic to check for memory issues. The diagnostics toolkit runs on supported versions of Windows, and 1511/TH2 hasn't been supported since October. The Surface Diagnostic Toolkit is the best place to start troubleshooting, and will guide you to the best support avenue for the quickest resolution, so you can get back to turning ideas into.Try to boot with minimal hardware settings (for example, one DRAM, less hardware components on your system).Check if there are any hardware issues.Go to Settings → Update & security → Windows Update, and then select Check for updates. ![]() Get the latest updates with Windows Update.Or, if you already suspect a particular issue such as a faulty display or a power supply problem, click. Im not sure if thats the failure, but Id wager it has something to do with it as seemingly most tools released for Surface do OS checks before they install (even the driver packages do). You can choose to run all the diagnostic tests. The diagnostics toolkit runs on supported versions of Windows, and 1511/TH2 hasnt been supported since October. Check if there are any driver errors in the device manager and update device driver for the devices that are showing errors. When SDT indicates the device has the latest updates, click Continue to advance to the catalog of available tests, as shown in figure 2.If unable to start with normal mode, start Windows in safe mode.Remove any hardware or drivers that were installed recently to see if they are causing the issue. Use this app to check your battery health, lookup information about your device, repair common software issues, and validate your Surface hardware.Reboot the system and enter BIOS settings, set the BIOS to its default settings, and reboot system.To fix it, try the following tips in order, as the first or any following step might resolve your issue. It also could be that the device drivers are outdated or corrupted. Issues could be related to such things as hard drives, processor, power supply, bad or corrupted memory (DRAM). ![]() If you receive a blue screen error (also known as a stop code) with WHEA_UNCORRECTABLE_ERROR, it means that a hardware issue has occurred on your computer. The error WHEA_UNCORRECTABLE_ERROR"stands for Windows Hardware Error Architecture. ![]()
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